Support
Welcome to the Platte Canyon support page. Follow the link to your product
for files to download. If the product does not have a link, that means
that there are no new files to download.
For additional support, please send email to: support@plattecanyon.com
All Platte Canyon products come with free email and telephone support through 30
days after your purchase date.
Paid phone support and email-only support after this period for TBK Tracker,
Progress Tracker, Exam Engine, Training Studio, ToolBook Translation System,
and Tracker.Net is available for the indicated fee. To order, please
use the order form).
Telephone and email technical support is available on the other Platte Canyon
products for the life of the product (until there is a major release of
the next version of the product).
To contact technical support, please call 719-963-1110 or send email to support@plattecanyon.com.
The following support groups are freely available: Tracker.Net Support Group, Exam Engine & Training Studio Support Group, and ToolBook Support Group.
Also, get any support files here:
Comments
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Worked like a charm! I must say that I am totally impressed with your customer service and support. This level of attentiveness and care is a rare thing in this day and age and I really appreciate it.
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Thanks for the awesome support, we need it...
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My epitaph will read "By the Grace of God, I am what I am and by the help of Jeff Rhodes, I was what I was in TBK".
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Thank you very much for your support!
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Thanks to you and Jeff for all your help in helping me resolve this issue. Your willingness to help me definitely gives me a sense of confidence in your products.